Ricardo Costa is CEO of the Bernardo da Costa group, a group of companies that has a happiness department.
In the world increasingly driven by technology and efficiency, we often forget the human element that is behind all our decisions - people interactions.
Humanized leadership is the approach that recognizes the importance of caring for people, understanding their needs, valuing their contributions and cultivating genuine relationships.
In this Talk, you will explore how humanized leadership not only benefits employees, but also drives the success of companies.